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At Vitrify, we understand the importance of timely access to your clinic’s essential tools. As a cloud-based software solution, our product does not require physical shipping. Once your payment is successfully received and the official agreement is signed, our team will begin the onboarding and setup process.
The complete software, along with any requested customization, will be delivered and accessible within 7 working days from the date of payment and agreement execution. During this period, our implementation team will coordinate with your clinic to configure the platform according to your specific workflow requirements.
Delivery includes:
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User account setup
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System configuration
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Module access as per your plan
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Staff onboarding and basic training
We are committed to ensuring a smooth and timely delivery process. Delays may occur only in cases where required client data, documentation, or specifications are incomplete or delayed.
All credentials and access details will be securely shared via official communication channels once the system is ready for use.
For any questions regarding delivery timelines or setup assistance, please contact our support team at support@vitrifysoftware.com.
Thank you for choosing Vitrify—your partner in efficient IVF clinic management.
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