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Security and Compliance

Trust Center: IVF Software Security and Compliance

Your clinic holds some of the most sensitive data in medicine. This page brings together how Vitrify protects it: encryption in transit and at rest, role based access, full audit logging, backups and the compliance frameworks the platform is built to support. Every statement here links to the policy it comes from.

Data security

All data is encrypted both in transit and at rest using industry standard protocols. Traffic between your clinic and our servers is protected with TLS, while stored records are secured with strong encryption keys held under strict access controls. The measures below are described in full in our Security Policy.

  • Encryption in transit and at restTLS on every connection and strong key management for stored records.
  • Role based access controlStaff see only what their role needs, limiting exposure of patient data.
  • Complete audit trailEvery login, record change and data export is logged for full accountability.
  • Backups and disaster recoveryA strict backup and disaster recovery process guards against loss or corruption.
  • Tested against real threatsRegular vulnerability scans and penetration tests find and resolve risks early.
  • Secured infrastructureData centers with continuous monitoring, firewalls and intrusion detection.

Compliance and standards

Vitrify is built to help clinics meet their obligations, with encryption, role based access, regular audits and secure data handling mapped to recognized frameworks. We follow the NHS Digital Technology Assessment Criteria (DTAC) and meet National Cyber Security Centre (NCSC) best practices. See the full detail on our Compliance page. The clinic remains the data controller. The software supports these standards rather than replacing your own compliance responsibilities.

HIPAA Compliant GDPR NHS National Cyber Security Centre ART Compliant DTAC CPRD MHRA NIBSC

For clinics in India, the record keeping, consent and audit tools also help you document for regional frameworks such as ICMR, NABH and the ART Act.

Data privacy

We collect only the data needed to run your clinic and to provide the service. Sensitive data is protected with end to end encryption, role based access and regular security audits. Your records are stored on encrypted servers held in line with local and international data protection regulations and you keep the right to access, correct and remove personal data. Full detail is in our Data Privacy notice and Privacy Policy.

Reliability and resilience

Your data sits in secure data centers with continuous monitoring, firewalls and intrusion detection. A strict backup and disaster recovery process means that if something fails, your records can be restored. See our Security Policy for how this is handled.

Security and compliance FAQ

Is patient data encrypted?

Yes. Data is encrypted both in transit and at rest using industry standard protocols, with TLS protecting traffic between your clinic and our servers.

Which compliance standards does the software support?

It is built to help clinics meet HIPAA and GDPR, follows the NHS Digital Technology Assessment Criteria (DTAC) and meets NCSC best practices, all mapped to recognized frameworks.

Can we see who accessed or changed a record?

Yes. Every login, record change and data export is logged, giving your clinic a complete audit trail across the team.

How is access to data controlled?

Access is role based, so staff see only what their role needs and stored records are protected by strict access controls.

Can we get a DPA or more security detail?

Yes. You can request a data processing agreement or a security overview through our contact form and our team will follow up.

Request security details or a DPA

Need a data processing agreement, a security overview or answers for your own audit? Talk to our team and we will share what your clinic needs.

Contact our team Book a demo