Vitrify Clinic Score

Every clinic page carries a Vitrify Clinic Score. It grades how much this directory knows about a clinic and how well that knowledge is evidenced. It does not measure the quality of that clinic’s care.

What this is not. It is not a measure of clinical quality, treatment outcomes or success rates. No such figure exists anywhere in this directory and none is ever published. It plays no part in the order of any list — see how we rank. It is not the Vitrify Score, which is a different measure about doctors, and it is not listing completeness, which counts what a listing publishes without grading it.
A low score often means we have not finished looking. Most clinics in this directory are known to us only from the national ART registry extract. For those, five of the six factors below have never been checked — nobody has read the clinic’s website, because we have not got to it yet. Their score is reported out of a smaller total, the card says so on its face, and the ring is drawn with a dashed gap for the part nobody has checked. A small partial score reflects how much we have checked, not how good the clinic is. It should never be read as a judgement, and the two numbers are not comparable: a score of 8 out of 20 and a score of 57 out of 100 are measurements of different scopes, not a worse clinic and a better one.

The three measures, and which page carries which

MeasureAboutQuestion it answersWhere it appears
Vitrify ScoreA doctorHow much is known about this clinician, and how well evidenced?Doctor profiles
Vitrify Clinic ScoreA clinicHow much is known about this clinic, and how well evidenced?Clinic profiles
Listing completenessA clinic listingHow much has been published on this listing? Counted, never graded.Clinic profiles

The clinic pages carry the second and third together because they answer different questions. Completeness counts whether a fact is present; the Clinic Score grades how much there is and how well corroborated. Neither is a rating.

The six factors

FactorWeightWhat it reads
Registry standing20How long the clinic has held an ART registration, saturating at 25 years, together with whether the registration number and the issuing authority are recorded. Computable for every clinic from the registry extract alone.
Contactability25How many of a phone number, an email address and a website a patient can actually use to reach the clinic.
Self-description15Whether the clinic publishes a description of itself of at least 200 characters, and whether it publishes any social profile.
Treatment breadth15How many distinct treatments are recorded against the clinic, saturating at eight.
Clinical team declared15How many doctors are declared at the clinic, saturating at six.
Evidence strength10How many independent sources corroborate the record, saturating at four. Not computed where the registry extract is the only source, because that is a fact about our looking rather than about the clinic.

What is deliberately not a factor

ART level is not scored. The registry states whether a clinic is licensed at Level 1 (IUI and work-up) or Level 2 (licensed for IVF and ICSI on site). Scoring Level 2 above Level 1 would say that an IVF-licensed clinic is a better clinic, which is a judgement about clinical scope rather than about the clinic — a patient who needs IUI is not better served by a Level 2 centre. The level is shown on every clinic page as a fact and carries no weight here.

Accreditations are not scored. This directory holds no accreditation data of any kind: there is no NABH, NABL or JCI record in it.

Reviews are not scored. No review has been published in this directory yet. When they are, whether they belong in this measure will be decided then rather than assumed now.

A factor that cannot be checked leaves the total

When a factor cannot be computed it is dropped, and it takes its weight out of the total with it. A clinic we have only seen in the registry extract is scored out of 20, not marked down out of 100. Absence is never scored as zero.

Four of the six factors can only be answered by looking beyond the registry — reading the clinic’s own website and corroborating it. They share one cause and therefore one fate: either all four were checked, or none were. Where they were checked and the clinic publishes nothing, that is a finding and they score zero. Where nobody has looked, they are dropped and the card says so in words.

The distinction between “we looked and there is none” and “nobody has looked” is the one this whole design turns on. On a clinic page a checked factor with nothing in it reads 0 out of 15 with a solid empty bar; an unchecked factor reads Not checked with a dashed one. They are never drawn alike.

The score is never rescaled

A partial score is reported out of the weight that was actually available, and is never converted to a percentage of 100. Rescaling would put a one-factor and a six-factor measurement on the same axis, and it distorts in both directions depending on an arbitrary choice: counting an unchecked factor as zero drives every unchecked clinic into a narrow band at the bottom, and dropping it instead floats them upward until a clinic nobody has looked at outranks one we checked in full. Reporting earned out of available removes the choice. It is also why the ring is not a full circle for every clinic.

When it was computed

A score is computed and stored, not derived when the page loads. Each clinic page states how many of the six factors went into its score and names the ones that did not. As more of the directory is checked, scores are recomputed and the number of factors behind them rises.

Editorial note. Registry details are sourced from the National ART & Surrogacy Registry and corroborated against what the clinic publishes. Opening hours are the clinic's own, cited to its website. Partner plans unlock more detail but never change the methodology. Success rates are not published here — read how we rank.